Customer Care

Our Customer Care team is available 5 days a week, Monday to Friday, 10AM – 7PM EST

For questions and concerns related to:

  • Order Status
  • Billing and Shipping Questions
  • Returns
  • Problems with our site
  • Special Offers & Gifts with Purchase

Email:  contact@americancrew.com

Consumer Affairs

Our Consumer Affairs team is available Monday through Friday, 8AM – 6PM EST

For questions and concerns related to:

  • Salon/Retail Experience
  • Adverse Reaction to a Product
  • Product Complaints
  • Animal Testing
  • General Inquiries or Concerns

Phone: 1-800-598-2739 (CREW)

Email: Consumer Affairs Form